Services – The Complete Client Experience
Kiva is a different kind of material handling
company. We provide the end-to-end services and support
necessary to take our powerful, yet simple solutions into your
facility, deliver the best "go-live" experience in the industry,
and support your strategic distribution initiatives for years to
We've staffed this experience with dedicated, professional Kivans
that are passionate about solving your business challenges - not
just providing equipment. We approach every client
relationship as a partnership. We are committed to making
each experience positive and every customer successful.
Our Services organization is set up to provide the customer
support and training you expect, but we include much more. We
simulate, build, integrate, install, move, support and continually
improve your solution to ensure you receive the optimal results
based on your unique requirements in the shortest amount of time.
In fact, we're so confident in our approach that Kiva solutions are
offered on a fixed fee basis with only three client invoices per
project - contract signature, system installation and system
acceptance - putting you in control from start to finish.
Additionally, your experience can extend to include advanced
services for expanding and moving Kiva installations and
performance engineering support to improve your system well past
go-live. Now that's different for the material handling