Retail

services_retail_shoestoreRetail enterprises must balance customer service with inventory turns.  Consumers demand product selection options and expect to find what they are looking for on store shelves.  Retailers must keep product in stock, offer a variety of brands and product choices to be competitive, and control inventory levels across the company or risk financial exposure.  Retail distribution operations are on the front line of meeting these competing challenges.

Fulfilling customer demands while controlling inventory has forced changes in the way leading companies re-stock stores.

Kiva enables key retail re-stocking strategies:retail_sale

  • More frequent orders / shipments
  • Smaller order minimums
  • More each and case picking / fewer full pallet picks
  • Orders delivered in re-usable containers / totes
  • Hub-and-spoke distribution models
  • Consumer orders online for store pickup
  • In-store kiosk ordering for direct-to-home delivery

With the Kiva solution, retail distribution centers improve service and lower inventory levels for the enterprise while improving distribution productivity.  Kiva makes it possible to pick eaches and cases as productively as full pallets.  Kiva delivers just-in-time store replenishment.  By integrating store front-end systems with Kiva's back-end order processing system, retailers are capable of selling an item at store level and picking a replacement item in the distribution center within minutes. It is even viable to ship the store replenishment order on the same day.

Industries_retailrestockingOrder fulfillment using Kiva follows the same basic processes whether orders are for store delivery or for home delivery.  Retailers use Kiva to support store re-stocking, in-store pick up and direct-to-consumer fulfillment using the same solution, equipment and people in a single facility.

To learn more about how a Kiva solution can solve your retail distribution challenges, contact us.