Win – eCommerce Success is Right in Front of You

The Kiva solution was first deployed to meet eCommerce order fulfillment challenges at Staples. Since then, Kiva has become the preferred fulfillment automation solution for established, new and growing eCommerce players. Kiva enables world-class fulfillment operations that provide superior services while meeting eCommerce challenges. Now is the time to join these Internet Retail leaders who are growing their eCommerce business using Kiva.

Number 2 - The Top 500 - Internet Retailer

The web accounts for 42% of sales at Staples (Source: Internet Retailer, March 2011)

"I call it a place like no other and Kiva provides that.  It's an attraction.  It's a magnet.  It's something completely different.  It's so off the wall.  It's something people can't conceptualize and even if they do, the only way in which you really get a good breadth of it is by coming and visiting and seeing it for yourself.  This building has the best quality metric of all the buildings across the network … and this year the numbers even look better." (Source: Dave Carr, Staples Operations Executive in Staples Denver Fulfillment Center case study video)


office-depotNumber 5 - The Top 500 - Internet Retailer

When Office Depot decided to consolidate three distribution centers…the office supplies retailer looked for an automated materials handling solution that was efficient and flexible.  More importantly, they wanted a system that would deliver a competitive edge in the marketplace.  They found that edge in a goods-to-person picking solution featuring…mobile robots…Office Depot is using the robotic system to manage order fulfillment across all of its sales channels…the order cycle time has been reduced from 2 hours to 20 minutes.  (Source: Modern Materials Handling, August 2010)


Number 24 - The Top 500 - Internet Retailer

In 2009, Gap had e-commerce sales of $1.12 billion up 8.7% from $1.03 billion in 2008.  In comparison, total sales fell 2.3% and comparable store sales declined 3%. (Source: Internet Retailer Top 500 Guide, 2010 Edition)

"We are constantly looking for ways to improve the quality and efficiency of our (online) fulfillment processes," said Toby Lenk, President of Gap Inc. Direct. "Implementing this new technology (Kiva) offers important benefits as we scale our business for growth. It allows us to expand capacity in line with demand, reduce costs, and frees our distribution staff to focus on accuracy and productivity."


toysNumber 29 - The Top 500 - Internet Retailer

"As more consumers enjoy the simplicity and ease of online shopping, Toys 'R' Us continues to invest in e-commerce enhancements to advance customer service and satisfaction across all shopping channels," says CEO Jerry Storch. "We believe the facility will play an important role in further accelerating our company's online business growth and order fulfillment." With a dedicated Internet hub for pick, pack and ship, Toys 'R' Us will be able to process and ship most e-commerce orders in the western U.S. in about two business days, the retailer says. (Source: InternetRetailer.com, April 20, 2011)


saksNumber 38 - The Top 500 - Internet Retailer

In 2009, web sales for Saks rose 13% to an Internet Retailer-estimated $430.0 million from $380.5 million in 2008.  Total sales fell 13.5% while comparable-store sales slipped 14.7%. (Source: Internet Retailer Top 500 Guide, 2010 Edition)

Citigroup reiterates buy rating on Saks ... SKS believes that it is playing offense online after years of playing defense. Management expects the outsized growth online to continue as SKS develops more creative and personalized online marketing strategies and improves DC logistics with its Kiva Systems warehouse automation system. (Source: Benzinga.com, December 2010)


drugstoreNumber 46 - The Top 500 - Internet Retailer

Drugstore.com Inc., an online retailer of health, beauty and vision products, says it expects annual revenue of at least $750 million in 2013..."Our market opportunity is expansive and although we are facing a competitive environment with margin pressure, I believe that we are executing on our strategy to strengthen and grow our leadership position," says chief executive officer Dawn Lepore. (Source: InternetRetailer.com, February 2011)


Gilt_whiteNumber 49 - The Top 500 - Internet Retailer

To date, Gilt Groupe's biggest challenge hasn't been finding merchandise to sell or customers to sell it to, but managing rapid growth.  As (Chris) Halkyard (vice president of operations) says, "One of the pitfalls of companies' growing so fast is…the supply chain gets inundated, which can bring the company to its knees if they're not able to deliver."  During the first holiday shipping season, Halkyard says, key performance indexes at the Louisville (Kiva enabled) facility were in the 99 percent range. (Source: Apparel Magazine, April 2011)


Quidsi_comboNumber 72 - The Top 500 - Internet Retailer

In 2005 Diapers.com (Internet Retailer No. 85) was a start-up that finished its first year with sales of $2.5 million.  But in 2009 Diapers.com…grew sales 104.5% to $182 million from $89 million in 2008…The company attributed its growing sales to an increasing base of …shoppers and fast fulfillment that includes free overnight shipping to two-thirds of the U.S. and two-day delivery to the rest of the country.  "We make lives a little easier for new parents," says Diapers.com co-founder and CEO, Marc Lore.  "That means carrying everything they could possibly need or want, getting it to them faster than anyone else, charging low prices and delivering the best customer service."  (Source: Internet Retailer Top 500 Guide, 2010 Edition)


To learn more about how Kiva Systems can enhance your ability to compete, grow and win in the eCommerce space contact us.